Frequently
Asked Questions
Over the years, we've received questions
from people just like you about their event. Below, you'll
find the most popular questions with answers. If you have a
question that's not answered here, please email it
to info@collsound.com
and we'll get right back
to you.
Q: Are
you insured?
Yes. We are
running a legitimate business and are registered with the
state of Minnesota, we carry insurance, and pay taxes.
Q: Can
you provide a microphone for ...?
Yes.
Toasts, speeches, announcements, blessings. A wireless
microphone is included with all our offerings. No charge
within our contracted start and end time.
Q: Will
You Come To The Rehearsal?
If you have
arranged for Collective Sound to provide the ceremony music
then the answer would be Yes.
Q: Do I
pay for setup or takedown?
No.
We arrive up to 2 hours before the scheduled start time for
setup. Take down is usually less than 1 hour. We only ask
that you take this into account when working with your
venue.
Q: Do I
pay for travel?
Usually
not. We travel for free within a 50 mile radius. Anything
over 50 miles will require reimbursement. See our
rates page for more info.
Q: Do you
take breaks?
No. We will perform continuously throughout the event. From
the scheduled start time until the party is over, the music
will be playing (unless of course you request a break for
some other reason).
Q: Can
you take requests?
Of
course we can, but only if you want us to.
Q: Can we
come to an event and see you in action?
We
made a decision to not invite people to our clients private
events. We will not invite anyone to your wedding either.
That is out of respect for our clients. We do have video
footage that we would bring along to a meeting. It shows
how we dress and how we sound and how the lights could
appear, should you want them. It is important to remember
that we cater to the individual so each show is different
and each bride and groom has different tastes. One person
might like lights, one might find them annoying, some folks
like mostly country some only top 40 or eighties etc...
Everyone is unique and we enjoy that.
Q: Can we
choose the music to be played at our event?
Our services are based solely upon what you want them to
be. Using our easy online planner you have the ability to
create a song list for your event and submit it to us
online. We support a a must play list, priority play list,
and a do not play list. This is integrated with our music
database and is very easy to use, simply select the song
from the search page and indicate which list you would like
it to appear on.
Q: Can we
have a "do not play" list?
Yes, of course! It is integrated with our online planner.
You may also indicate that you would not like a certain
style of music played. Or you may not want songs that are a
little bit suggestive played before 10 p.m. for example.
Q: What
if we want a song that you don't have?
Just give us as much advance notice as possible if we need
to find a song we do not currently own. We can also
play from one of your CD's, mp3 players, computers, etc.
Q: How
loud do you play the music?
We strive to keep the volume as low as possible while still
providing adequate coverage, especially during dinner and
cocktail hour. Later on in the evening during the dance we
will bring the volume up. You are in control at all times
though. Just let us know if you would like it turned up, or
turned down.
Q: Do you
have backup equipment?
We have spare equipment on-hand to ensure the music keeps
going. Our equipment is of high quality and very
dependable. If something does fail, it can be easily
fixed or switched without you, or your guests even
knowing. If something major happens (which it never has)
only a slight interruption in music may be
noticed.
Q: Do you
provide a light show?
Our light show is included if you want it.
Q: How
interactive are you?
The answer is simple: we are as interactive as you want us
to be. We can be background figures that keep the attention
on the bridal party, completely outgoing, or any level in
between that you desire. We are professional entertainers
and can handle your requests without a problem. We still
maintain a degree of professionalism no matter how outgoing
you want us to be. We will use our skills professionally
and never steal the spotlight.
Q: How
experienced are you?
Over seven years and hundreds of events. Add that to our
combined common sense and we can handle just about
anything.
Q: Will
you be drinking at my event?
Our company does not allow any consumption of alcohol
before or during an event. We are strict on this policy and
you have nothing to worry about. We are professionals and
act accordingly.
Q: Should
we feed the DJ?
Not necessary...